In spite of the fact that the hosting service provided by the different companies is approximately identical, every provider has a personalized platform with its own modifications and different ways to accomplish specific operations. That’s the reason why, an extensive knowledge base will be astonishingly useful both for people with little to no practical experience and for technically trained individuals who will sooner or later learn how given procedures are accomplished, but will lose valuable time in the meantime. The aim of such a knowledge base is to make the hosting service quick and easy to use, saving users time and efforts. The end result is more satisfied clients, since they can easily find the info they are looking for, and a whole lot less work for the customer care staff members, because typically most of the enquiries and difficulties that customers have are already outlined in the knowledge base. Provided that the articles are expertly written and cover more things, you’ll be able to find out more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting packages come with an in-depth knowledge base where you can find information about all the issues that you may stumble upon and their resolutions. You can read how to set up and manage an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are correct, but still you are unable to send emails, for example. We’ve made every effort to be as comprehensive as possible and to encompass all the available options so as to save you time and effort and to supply you with different solutions for each single problem. The knowledge base features educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, while if you’d like to check the full archive of articles, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an extensive knowledge base for all our present and prospective clients, so if you buy a semi-dedicated server package from us, you’ll be able to find any info that you’re searching for at any time. We have multiple informational articles, which will help you better understand what’s happening in your semi-dedicated account – "What’s PHP?" and "What are file access permissions?" are only 2 instances. Our instructional guides will help you accomplish anything you need – unzip an archive, import a database, forward a domain name, etc. Besides, we also have troubleshooting guidelines, which will enable you to discover what precipitates a given problem and the feasible solutions for it. If you’re unable to send emails or your domain name opens an HTTP 500 error message, for instance, you can browse our knowledge base and repair the problem immediately. You can access the articles through any section of the Control Panel, as well as through the dedicated Help section.