Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution guarantee with all our cloud website hosting plans packages, meaning each support inquiry you submit is going to be reacted to within sixty minutes max. Our support company members have been qualified to quickly take care of any case and to supply you with reasonable advice on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You can email us 24x7x365 with any concern you might have involving HOSTIGIN’s solutions. We’ve got consultants working all the time to provide help whenever necessary. Feel free to use the ticket system or drop a message at any time, or pick up the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a broad knowledge base into the Control Panel so you’re able to receive beneficial step by step recommendations anytime. Each part of the Control Panel features its own contextual help area featuring a variety of how–to articles. We have also prepared instructional videos to give you a superior idea of precisely how to complete any presented activity.